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Support & Feedback

Conflict with CustomizeGoogle Firefox Add-on

Description

Some Firefox users who have both add-ons PicLens and CustomizeGoogle installed in their Firefox browsers have reported that PicLens does not show an icon or does not work properly in Google Image Search (http://images.google.com) .

Solution

To allow PicLens to control management of photos on Google Image Search, you'll need to change some options settings in CustomizeGoogle as follows:
  1. Goto to your Firefox Tools > CustomizeGoogle Options > Images
  2. Then, make sure the option "Rewrite links to point straight to the images" is NOT checked

Follow Up

Please kindly submit inquiries to feedback@piclens.com, and make sure to let us know
  • Aside from Google Images, is PicLens not working on other enabled sites
  • Your operating system and version, e.g. MAC OSX 10.4, Windows XP, Vista, etc.
  • Browser version, e.g. Safari 2.0, Firefox 2.0.0.7, etc.
  • Version of PicLens installed, e.g. 1.5.10 (or approximate date)
  • And, of course, your comment/inquiry